At EStar Energy UK, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, purchase products, or use our services. Please read it carefully to understand our views and practices regarding your personal data.
1. Information We Collect
Personal Information: When you visit our site, we may collect personal information such as your name, email address, phone number, and billing/shipping address. This information is collected when you make a purchase, sign up for newsletters, or contact us for support.
Usage Data: We may collect non-personal information such as IP addresses, browser types, and pages visited to improve our services and website functionality.
2. How We Use Your Information
We use the information collected to process orders, deliver products, manage accounts, and communicate with you.
Marketing communications: We may use your information to send you marketing emails about our products, promotions, or news, but only if you have given us your consent to do so.
Customer Service: We may use your information to respond to inquiries, fulfill requests, and provide support.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties without your consent.
We may share your information with trusted third-party service providers who assist us in operating our business, fulfilling orders, and providing services. These providers are contractually obligated to protect your information and are not permitted to use it for any other purpose.
Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests.
4. Data Security
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include firewalls, encryption, and secure servers.
Despite these efforts, no data transmission over the internet can be guaranteed to be 100% secure. We do our best to protect your personal data, but we cannot ensure its absolute security.
5. Your Rights
You have the right to access, update, and delete your personal information. You can also opt-out of marketing communications at any time.
To exercise any of these rights, please contact us at info@estarenergy.co.uk.
6. Changes to This Policy
EStar Energy UK reserves the right to update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this page periodically to stay informed of updates.
7. Contact Information
If you have any questions about this Privacy Policy, please contact us:Email: info@estarenergy.co.uk