Welcome to EStar Energy UK! These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to these terms. Please read them carefully. If you have any questions, contact us at info@estarenergy.co.uk.
1. General Information
These Terms apply to all users of our website, including customers, partners, and visitors.
EStar Energy UK reserves the right to modify these Terms at any time without prior notice.
2. Use of Website
The content on this website is for informational purposes only.
You agree not to misuse the website, including attempting to access secure areas or introducing harmful software.
3. Products and Services
Product Descriptions: We strive to ensure all product information is accurate; however, errors may occur.
Pricing: Prices are subject to change without notice. Any changes will not affect confirmed orders.
4. Orders and Payments
All orders are subject to acceptance and availability.
Payments must be made in full at the time of purchase unless otherwise agreed upon.
Wholesale clients may have additional terms negotiated separately.
5. Shipping and Delivery
Delivery times are estimates and not guarantees.
EStar Energy UK is not responsible for delays caused by third-party couriers or unforeseen circumstances.
6. Returns and Refunds
Consumer Purchases: Products may be returned within 14 days of receipt, provided they are unused and in original packaging.
Wholesale Purchases: Returns are subject to individual agreements and restocking fees.
Refunds will be processed once the returned items are inspected.
7. Product Warranty
Most products come with manufacturer warranties. Warranty claims must comply with the manufacturer’s terms.
EStar Energy UK does not provide additional warranties beyond those of the manufacturer.
8. Liability Disclaimer
EStar Energy UK is not liable for damages arising from the misuse or improper installation of products.
We are not responsible for losses caused by delays or interruptions to our services.
9. Privacy and Data Protection
Personal information is handled according to our Privacy Policy, which complies with GDPR and other applicable regulations.
By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
11. Contact Information
For questions, concerns, or further assistance, please contact us:
Email: info@estarenergy.co.uk